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Customer Reviews


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Excellent experience. We needed struts for our Volvo XC90 and Bigham Automotive searched around for the best struts for the best price out there- they did the research, and came up with exactly what we needed. When we picked up the car there were several small things that had needed to be fixed for a while that they took care of as well, on their own, at no extra charge. - Very thorough, high standard of excellence, and helped us with scheduling out some upcoming repairs so we can plan ahead. — and as a bonus, check out Buddy Holly’s fully restored 1958 Chevy Impala when you drop your car off!
T H
Google Reviews
Upon arrival I was greeted by the owner himself a professionalism now too familiar in this day. I am very satisfied with the results and would strongly recommend this business if u are looking for a good, fair and honest quote . Mr. Bingham was direct and to the point of the trouble my car had and took care of it! Thank you and appreciate your help and time. Great job!
Josefina Cuellar
Google Reviews
We recently took our diesel RV in for some service work and we’re very impressed with the thorough job by the team at Bigham Automotive. We highly value dealing with a trustworthy company, and even though we are not based in Lubbock, we will come back to Bighams for future service work. Thanks guys for a great job, highly recommend!
Steve Cottam
Google Reviews
Mr. Bigham is doing everything right! The service and knowledge that I received throughout the process of getting my car repaired was unmatched to any other shop in Lubbock. Bigham will be the first and only place that ill ever call upon if I have any issues with any of my vehicles. Great People, Great Service!
Hunter L.
Google Reviews
Had a great experience with Mr. Bigham and his car repair business. My car's starter motor had died. Mr. Bigham was upfront and clear about what I could be looking at. He only did what he needed to do (plus a lot of extras at no charge—he cleaned out the dirty inside of my front headlight housing, changed out a license plate light bulb so I wouldn’t be pulled over, did a super job of cleaning the inside and outside of the car). He explains a long list of things he always checks and doesn’t do anything until the customer approves it. He explained when other/future maintenance could be done so to keep the present bill at a minimum. I went on a recommendation of a friend of the wife and my impression is he’s a fair and honest businessman. And very skilled and professional. He’s old school in a good way—treat the customer right and they’ll come back. I highly recommend him for car repair and maintenance.
Lee Ferris
Google Reviews
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